Microsoft Outlook is undoubtedly one of the most adaptable email clients available in the market. It comes out with advanced tools and features to enhance workflow.
While this email client is helpful to the user, but sometimes it becomes a headache to deal with the errors and bugs. One such error message is ‘cannot download zip files in Outlook’.
Thus, to solve this error Unable to download Zip files in Outlook. Here, I will explain a simple process that anyone can easily implement to fix it easily.
Before proceeding toward the solution, let’s explore the reasons behind this error unable to download zip file from Outlook. So, without ado let’s dive right in…
Unable to Download Zip File From Outlook | Reasons Explained:
In this part, you will find out the major reasons that causing the error cannot download zip files in Outlook. The possible reasons for this error listed below:
Cause 1: Download Error —
This is the most common error that the zip file does not download properly. You can’t access the incomplete download zip file. This error can be generated because of poor connectivity, slow internet connection, etc.
Cause 2: Bad Compressed File —
Improper compressed files lead to cause error unable to download zip file from Outlook. A zip file can be harmed due to this circumstance sudden power loss, software issue which results in system shutdown.
Cause 3: Unauthorized File Extension —
A zip file cannot be download if the file extension is changed to another file format. There might be a chance zip file got damaged when you try to extract data from it.
Cause 4: Unwanted Virus Infection—
A virus can easily harm the zip file and leads to replication in the file’s content. This malware or virus attack can be the reason for facing problems while downloading the zip files.
How to Download Zip File From Outlook | Manual Methods:
Above we have discussed possible reasons behind the occurrence of this error cannot download zip files in Outlook. Let’s check out different solutions to fix this error.
Solution 1: Checkout Outlook Updates —
If you are getting problems while downloading zip files then check out the Outlook version you are using. If you have an older version then you probably face this issue. So, it’s better to update Outlook. Follow the steps to update the Outlook version.
Step 1: Open Outlook and move to ‘File Tab’.
Step 2: Select ‘navigation pane’ click “Office Account.”
Step 3: Click on the “Check For Update” option and hit the “Update Now” button.
The downloading process takes a couple of minutes. When Outlook updated successfully re-launch the application to check whether the error unable to download zip file from Outlook is gone or not.
Solution 2: Clean Outlook Temporary Folder —
In some cases, Outlook creates a temporary folder that prevents you to view and add attachments in Outlook. Most of the time Outlook automatically delete temporary folder.
If there is a sudden power failure or any other reason for sudden shut down of computer leads to create the temporary folder. Lets check out how to download zip file from outlook. Just Follow the steps to delete the temporary file folder.
Step 1: Use ‘Window key’ along with the ‘E’ button to launch File Explorer.
Step 2: Next step is to clear the address of the bar available on the top.
Step 3: Under address bar paste this command — C:\Users\%username%\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.Outlook\.
Step 4: Now Open the folder to check out the temporary files.
Step 5: The last step is to select and delete the unwanted files.
Solution 3: Reset Your Email Account —
Still, you didn’t get rid of this error ‘unable to download zip file from Outlook’, then you need to reset your mail account for this firstly delete your account after maintaining proper backup for safety purposes. After this re-login your account with the same profile.
How to Download Zip File From Outlook by Using Alternative Solution:
If you are still facing this issue cannot download zip files in Outlook. Then you can try an automated way to download the attachment. That can easily help to download zip files from Outlook effortlessly by using SysTools Outlook Attachment Extractor.
This tool is capable to download all attachments from Outlook under a few clicks. Users can export PST, OST, and BAK file attachments in batch by using this advanced tool.
Furthermore, it has an option which allows you to extract attachment from Deleted Items & Junk Folders. This Software is compatible with all Windows version OS.
So There You Have It:
In this blog, we started with a small introduction to Outlook. Then we covered some situations where the user faces an error that is cannot download zip files in Outlook.
Thus, to overcome this error we have come up with the manual approach and with an alternative solution to download zip files effortlessly.
However, using the manual method is not safe because no expert will suggest to ‘Reset Your Email Account’ for re-sorting the error unable to download zip file from Outlook. Users can opt for any option as per his/her requirement.
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